Distance Education Department

Blackboard

• If you are interested in taking an online course and need more information about online courses, visit the Distance Education FAQs.
• If you are having trouble registering online, contact Enrollment Services.
• If you have registered for an online course and cannot access it in Blackboard, please try again in a few hours. You can search for your username and password on the Blackboard login page, located under Internet Courses on the Jefferson State homepage. MTH 090, MTH 098 & RDG 085 use Plato rather than Blackboard.
• Class Schedule Search

Some of the following files require Adobe PDF reader )

Student Orientation

• Getting Started

About Blackboard 8 CE

• Blackboard Tools
• Student Support from Blackboard
• Ask 'Dr. C' Center - (select link to Blackboard CE aka 'WebCT')

Computer Settings

• Browser Tuneup  
• Computer Settings
• Uploading Files (Your Assignments)
• Java/Windows VISTA
• Blackboard/Windows VISTA

Tegrity Resources (for Students)

About Tegrity Campus 2.0

• Tegrity Campus 2.0 Handout for Students
• Tegrity Support Center - (link to Tegrity site) 
• Students Handout - How to Record

Who to Contact for Help

For information concerning Pipeline Login/Password and/or Enrollment Services* contact:

• help@jeffstateonline.com
• or call (205) 856-7704, (800) 239-5900 ext. 7704.
• You may also leave a message on our evening voice mail (205) 856-7775. *All questions during normal business hours will receive a response as soon as possible.
• * IMPORTANT:  It normally takes 24 hrs after you make a change in Registration or Enrollment for the system to update your information in Blackboard.  If you are unable to view your registered Internet/Web Supported Courses (after 24-48 hrs of any change through Registration), please contact the Instructor of the course to make sure you have been imported into the course site.
• For more information about Distance Education call (205) 856-7824 (205) 856-6055 fax
• For technical assistance contact: webcthelp@jeffstateonline.com
• Technology Failure Procedures