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Information:
(205) 856-7824
(205) 856-6055 fax

Blackboard Technical Assistance
webcthelp@jeffstateonline.com
Enrollment Services Information:
help@jeffstateonline.com
(205) 856-7704
1-800 239-5900 ext. 7704.

You can leave a message on our evening voice mail (205) 856-7775. *
All questions during normal
business hours will receive
a response as soon as possible.

 


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Distance Education

Distance Education Department

Courses & Registration

What are JSCC's online offerings?

Answer:
Course offerings are located via the web at Class Schedule Search.

Can I register online without speaking or meeting with an advisor?

Answer:
Students are strongly encouraged to talk with an advisor before registering online. You may do this in person, via email or telephone. You should carefully review your course selections to ensure that you have chosen the correct time and the correct campus. Make sure you are aware of the schedule adjustment (dropping and adding of courses) period for each semester.

If you have declared a major, your advisor will be located in the division under which your major falls. A list of advising locations and majors are available from Online Advising.

Is there a specific advisor for Distance Education?

Answer:
Distance Learning students receive the same advising services that on-campus students receive. Advising is available via e-mail advising@jeffstateonline.com and telephone (1-800-239-5900, ext. 7775).

Note: Although some information can only be released to students in person, many of your questions and concerns can be addressed through e-mail and/or by telephone.

Advisors can answer your questions about distance learning courses and how they can fit your academic program. They can also assist with information and procedures regarding admissions, registration and course and degree requirements. Advisors can also provide additional information about campus resources and services.

When do I register for JSCC Online Courses?

Answer:
Jefferson State is on a semester calendar. The fall semester begins in August. The spring semester starts in January and the summer term generally begins at the end of May or first of June. For specific dates and events, go to Calendar.

When is the class schedule for selecting JSCC Online Courses available?

Answer:
The class schedule is available online at and at each campus. It is generally available 6 weeks before the next term.

How do I register?

Answer:
Students must register for Internet courses like other courses, but should look for the word "Internet" in the listing of sections. Click here for more information about registration

Students enrolled in online classes should log in through Pipeline.

How do I withdraw from an online course?

Answer:
Complete withdraw cannot be processed on the internet, You must withdraw in person at either campus. This must be done before the first day of classes to receive a refund.

For Enrollment Services, contact help@jeffstateonline.com or call (205) 856-7704 (toll free 1-800-239-5900, extension 7704). You may also leave a message on the evening voice mail ((205) 856-7775) after normal business hours. All questions during normal business hours will receive a response within 24 hours.

Can I take JSCC Online Courses and traditional classroom courses at the same time?

Answer:
Yes. You may want to discuss your Class Schedule with an Advisor to make sure you do not have any conflicts.

Who do I contact for help?

Answer:
For Enrollment Services, contact help@jeffstateonline.com or call (205) 856-7704 (toll free 1-800-239-5900, extension 7704). You may also leave a message on the evening voice mail ((205) 856-7775) after normal business hours. All questions during normal business hours will receive a response within 24 hours.

For Technical Assistance with Blackboard, email webcthelp@jeffstateonline.com or call 205 856-8537.