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Call Center
Are you tired of
minimum wage jobs, long hours and no chance for advancement? Do you want
a career instead of a job – one that is in demand, provides a good
salary, excellent benefits and the opportunity for rapid career
advancement? If so, consider becoming a Customer Service Representative. Jefferson State
Community College’s Workforce Development Center, in partnership with
local businesses, is now offering customer service training programs
that can jumpstart your future.
Sponsoring companies offer entry-level positions with
beginning salaries ranging from $9.50 - $ 12.00 per hour and increasing
to $19.00 per hour. That’s $23,000 - $35,000 per year! The Call
Center/Customer Service program
schedules 8-week day or 16-week evening/weekend classes.
Students will receive 12 semester credit hours that can be applied
toward an Associate Degree, or simply receive Continuing Education Units
(CEU’s). The program focuses on
coursework
that builds skills necessary for immediate employment in
customer service type jobs. Students are trained in a simulated call
center environment with hands-on experience utilizing state-of-the-art
equipment and software. Jefferson State
Community College offers you the opportunity to begin an exciting new
career. If you consider yourself a “people person” and enjoy working in
a fast paced, team oriented environment, then a career as a customer
service representative may be just what you’re looking for.
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