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Call Center

Program Overview

Jefferson State Community College offers you the opportunity to begin an exciting new career.  

If you consider yourself a "people person" and enjoy working in a fast-paced, team-oriented environment, then a career as a CSR may be just what you're looking for.  

Our Vision

Through joint partnerships with the Alabama business community, JSCC will create, operate and maintain a nationally recognized, state-of-the-art training center that provides world class, industry certified innovative skills training for individuals pursuing careers in the customer service/ call center industry.

Click here to learn what other students have to say about the program.

Advisory Board

Contact Persons

Bruce M. Bursi
Coordinator Call Center/Customer Service  
2601 Carson Road
Birmingham, Alabama 35215
205-856-7919 
bbursi@jeffstateonline.com   
Norma Grant Bell
Dean of Professional, Career and Technical Education
2601 Carson Road
Birmingham, Alabama 35215
205-856-7893
ngbell@jeffstateonline.com