Answer:
Course offerings are located via the web at http://www.jeffstateonline.com/internet_courses/courses.htm and in the
Class Schedule.

Question:
Can I register online without speaking or meeting with an advisor?

Answer:
Students are strongly encouraged to talk with an advisor before registering online.  You may do this in person, via email or telephone.  You should carefully review your course selections to ensure that you have chosen the correct time and the correct campus.  Make sure you are aware of the schedule adjustment (dropping and adding of courses) period for each semester.   

If you have declared a major, your advisor will be located in the division under which your major falls.  A list of advising locations and majors are available from Online Advising. http://www.jeffstateonline.com/advising_center/advising_online/welcome_advising.htm

Question:
Is there a specific advisor for Distance Education?

Answer:
Distance Learning students receive the same advising services that on-campus students receive.  Advising is available via e-mail advising@jeffstateonline.com and telephone (1-800-239-5900, ext. 7775).

Note: Although some information can only be released to students in person, many of your questions and concerns can be addressed through e-mail and/or by telephone.

Advisors can answer your questions about distance learning courses and how they can fit your academic program. They can also assist with information and procedures regarding admissions, registration and course and degree requirements. Advisors can also provide additional information about campus resources and services.

For more information, go to
http://www.jeffstateonline.com/advising_center/advice_for_distance_learners/Default.htm.

Question:
When do I register for JSCC Online Courses?

Answer:
Jefferson State is on a semester calendar.  The fall semester begins in August.  The spring semester starts in January and the summer term generally begins at the end of May or first of June.  For specific dates and events, go to http://www.jeffstateonline.com/calendar/. 

Question:
When is the class schedule for selecting JSCC Online Courses available?

Answer:
The class schedule is available online at http://www.jeffstateonline.com and at each campus.  It is generally available 6 weeks before the next term. 

Question:
How do I register?

Answer:
Students must register for Internet courses like other courses, but should look for the word "Internet" in the listing of sections. For more information about online registration, go to http://www.jeffstateonline.com/online_services/reminder.htm.

Students enrolled in online classes should log in to the WebCT (located under Internet Courses on the Jefferson State homepage) portal the day before classes begin.  Students who register late may have to wait 24 hours before gaining access to the course.

Question:
How do I withdraw from an online course?

Answer:
For questions about adding or dropping classes, go to http://www.jeffstateonline.com/online_services/reminder.htm or contact Enrollment Services.

 For Enrollment Services, contact help@jeffstateonline.com  or call 205-856-7704 (toll free 1-800-239-5900, extension 7704). You may also leave a message on the evening voice mail (205-856-7775) after normal business hours.  All questions during normal business hours will receive a response within 24 hours.

Question:
Can I take JSCC Online Courses and traditional classroom courses at the same time?

 Answer:
Yes. You may want to discuss your Class Schedule with an Advisor to make sure you do not have any conflicts.

Question:
Who do I contact for help?

Answer:
For Enrollment Services, contact help@jeffstateonline.com  or call 205-856-7704 (toll free 1-800-239-5900, extension 7704). You may also leave a message on the evening voice mail (205-856-7775) after normal business hours.  All questions during normal business hours will receive a response within 24 hours.

For Technical Assistance with WebCT, email webcthelp@jeffstateonline.com or call 205 856-7824.