DATE:

May 31, 2007

POSITION:

L-19 Part-time Receptionist/Telephone Operator

PRIMARY PURPOSE:

This position will operate the College’s multi-station switchboard; act as a receptionist for visitors; and act as evening cashier.

JOB FUNCTIONS:

Part-time hourly employees may work up to 19 hours per week.  Accordingly, personnel are not entitled to benefits, which excludes all types of paid leave, retirement credit, insurance and any other benefits normally received by full-time employees.  In addition to adhering to the policies and guidelines of the College and the State Department of Postsecondary Education, this  individual will:

1.        Receive and relay incoming and internal calls.

2.        Refer messages to appropriate parties.

3.        Answer questions, route and direct calls as appropriate.

4.        Refer non-routine questions or inquiries to appropriate department.

5.        Greet visitors and direct them to proper location.

6.        Receipt cash and checks in payment of fees, fines, loans and other services.

7.        Assist in updating College Directory as changes are provided by departments or from telephone orders.

8.        Count incoming calls on randomly selected days and maintain a log in order to establish an average for a yearly report.

9.        Perform other related duties incidental to the work described herein.

QUALIFICATIONS:

1.        High School or GED diploma required.

2.        One year related work experience preferred.

3.        Knowledge of and ability to operate a multi-station switchboard.

4.        Ability to react to emergency situations in a calm manner.

5.        Ability to remember names, numbers, locations, and functions of personnel and offices served.

6.        Working knowledge of office practices and procedures.

7.        Ability to enunciate clearly and distinctly.

8.        Ability to greet visitors courteously.

SALARY:

Salary is based on 19 hours per week.  Hourly rate is $8.55.

BEGINNING DATE:

Negotiable

APPLICATION

DEADLINE:

Ongoing

APPLICATION PROCEDURE:

Submit application materials to Human Resources, Room 104 GWH. 

1.        A completed Jefferson State Community College application  specific to this position

2.        Current resume.

3.        Proof of education.

       Human Resources Office

       2601 Carson Road

       Birmingham, AL 35215-3098

       Phone: (205) 856-8598

       FAX: (205) 856-7720

“It is the official policy of the Alabama Department of Postsecondary Education and Jefferson State Community College, including postsecondary institutions under the control of the State Board of Education, that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.”

 Jefferson State Community College will make reasonable accommodations for qualified disabled applicants or employees.  Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.  The College reserves the right to withdraw this job announcement any time prior to the awarding.